Frequently Asked Questions
Find answers to common questions about IMD Subscription, the IMD App, payments, and more.
Subscription
1. What is the IMD Subscription?
An IMD Subscription gives you full access to all premium medical databases, question banks, books, and lectures inside the IMD App for a selected duration (6 months, 1 year, or 2 years).
It includes the following resources:
2. How do I purchase an IMD Subscription?
3. What payment methods are accepted?
We accept international cards, local transfers in supported countries, and digital wallets. Contact us and tell us your country name and we’ll provide you with a suitable payment method.
4. Can I extend or renew my IMD Subscription?
Yes. You can renew anytime before or after your subscription expires — all your notes and bookmarks remain synced when you reactivate your account.
Contact us now to extend your existing subscription via WhatsApp.
5. Is the IMD Subscription refundable?
There is a 7-day money back guarantee if the app is not as described. Contact our support team via WhatsApp for a refund.
6. Does the IMD Subscription include updates?
Yes, all active subscribers automatically receive database and content updates without extra charges during their subscription period.
7. How do I transfer my subscription to another device?
Enter your Username/Password on the new device to login, but your data will not be transferred. Use the backup feature to copy your progress. Backup the data in previous device. Install the same QBank or database in new device and manually restore the backup by putting spefic code or click on list of backups and click on recent one of same database to restore the progress, highlights and favorites.
8. Is there a free trial available?
9. What happens when my IMD Subscription expires?
Once expired, access pauses until renewal. Your account data remains saved for 30 days after expiration.
10. Can I share my IMD Subscription with others?
No, sharing accounts violates our usage policy. Repeated violations may result in temporary or permanent bans.
IMD App
11. What is the IMD App?
The IMD App is an all-in-one digital platform providing premium medical databases, question banks, and textbooks for medical students and professionals. Made for exams like USMLE, AMC, PLAB, SMLE, etc.
12. How do I download the IMD App?
Follow the steps on the installation page to install the app.
13. On which devices/platforms is IMD App Available?
iOS, MacOS, Windows, and Android. Check the installation instructions on the download page.
14. Can I use the IMD App on multiple devices?
Your subscription is linked to one primary device. Logging in elsewhere will log out the first device.
15. How much space does the IMD App require?
The app is lightweight (<200 MB). Databases and textbooks can require 5–25 GB.
16. What content is available inside the IMD App?
Verified medical databases, question banks (QBanks), video lectures, and PDF textbooks covering all major subjects. Check Resources Page for full list.
17. Is an internet connection required to use the IMD App?
Most features work offline. Internet is only needed for activation, syncing, and updates.
18. How often is the IMD App updated?
We release regular updates. Notifications appear inside the app when updates are available.
